Aegis MSP by New World Systems is an integrated public safety software suite designed for police, fire, and EMS agencies. It unifies core functions—including Computer-Aided Dispatch (CAD), Records Management (RMS), mobile field access, jail/corrections management, and reporting—on a single platform. Built on a Microsoft-based architecture (e.g., SQL Server and .NET), Aegis MSP supports real-time data sharing across modules, GIS-enabled mapping, field-based reporting, and compliant interfaces to state and federal systems such as NIBRS and NCIC. Agencies use it to streamline call-taking and dispatch, manage incidents and case records, support officers in the field with mobile CAD and secure messaging, and track inmate intake and movements. The platform emphasizes configurable workflows, role-based security, audit trails, and robust analytics to improve response times, data quality, and accountability. Designed to scale for multi-agency and regional deployments, it enables interoperability and coordinated mutual-aid operations. New World Systems was acquired by Tyler Technologies in 2015, and Aegis MSP has continued under Tyler’s public safety portfolio.
Aegis MSP is developed by New World Systems. The most popular version of this product among our users is 5.0. The name of the program executable file is AegisMaintenance.exe.
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